Return Policy

Last Updated: March 2026

At PurePerfect LLC, we want you to be satisfied with your purchase. This Return Policy applies only to physical products purchased through our website.

1. Eligibility for Returns

Items may be eligible for return if:

  • The return is requested within 7 days of delivery
  • The item is unused and in original condition
  • The item is in its original packaging

2. Non-Returnable Items

The following items are not eligible for return:

  • Opened or used products
  • Digital products or services
  • Service-related fees (DMV, Live Scan, Notary, etc.)

3. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide photos of the item and packaging

We will arrange a replacement or refund if applicable.

4. Return Process

To initiate a return:

  1. Email us at info@pureperfect.live
  2. Include your order details and reason for return
  3. Wait for return instructions before sending the item

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item was damaged or incorrect
  • Shipping fees are non-refundable

6. Refunds

Once the returned item is received and inspected:

  • Approved refunds will be issued to the original payment method
  • Processing time may take 5–10 business days

7. Contact Us

For return requests or questions:

PurePerfect LLC
Email: info@pureperfect.live
Phone: (916) 898-6026
Sacramento, California

Main Menu